Impero Connect
Videos
Introduction To The Impero Portal
A brief introduction to the Impero Connect Portal, providing secure remote access from your browser
Impero Connect Overview
Everything you need to know about Impero Connect in 61 seconds.
Impero Connect Product Demonstration
A product demonstration of Impero Connect
Impero Connect on Toshiba 4690 OS
See Impero Connect in action on the Toshiba 4690 Operating System
ServiceNow Integration
Resolve incidents faster, and more securely, with Impero Connect
Intel vPro Support
Initiate a secure, out-of-band connection to a device, even with a malfunctioning operating system using Impero Connect and Intel vPro AMT
Access Devices from a Browser
With Impero's HTML5 support interface, ITSM representatives can quickly and easily remote control Windows-enabled devices through an Internet browser
Impero Security Overview
With thousands of customers throughout the world, Impero Connect is the industry's most trusted and secure remote access solution
Consolidate Support Resources
Lower maintenance costs, increase workflow efficiency, and improve security by consolidating into a single remote access solution
Support Embedded Devices
Impero Connect's comprehensive solution enables companies to securely and remotely support their embedded devices
Improve Operational Efficiencies
Shortening support sessions by a few seconds, or a few minutes, equates to significant cost savings in today's ITSM departments
External Management Made Easy
Impero Connect makes it easy to control vendor access, access to specific devices, monitor activity and maintain audit trails
Tutorials
Optimize Screen Transfer Speeds
Adjustment the Impero Guest module to optimize screen transfer speeds when remotely connecting to a target device over a slow network connection
Configure the WebConnect Communication Profile
Impero WebConnect is a secure web based communication that relies on the Connection Manager and Connection Server
Adding a License Key to the Guest & Host
Adding license keys to existing installations of the Impero Connect Host & guest modules
Installing the Guest
The Guest module is used by service desk representatives to connect to and provide support to an end user's device
Configure Host for the Browser-Based Support Console
Configure the Impero Host to support the new browser based support console so ITSM representatives can quickly and easily remote control Windows-enabled devices through an Internet browser
Installing the Host
The Host module is installed on target devices (e.g. an end user's laptop) so the machine can be remotely supported