Impero Connect

White Papers & eBooks

GDPR Compliance Checklist

This resource is your comprehensive guide to achieving and maintaining GDPR compliance within remote access operations. Explore a practical checklist designed to fortify your organization's adherence to regulatory standards, with a special focus on GDPR.

HIPAA Compliance Checklist

Learn how Impero Connect supports our HIPAA-covered customers and safeguards patient privacy with advanced data encryption and granular access rights.

10 Common Remote Access Errors to Avoid

Cybercriminals know how to exploit the mistakes and errors in the way remote access is used. This guide covers ten of the most common misconfigurations that IT teams should be able to recognize and correct.

Third-Party Vendor Access

This guide covers best practices for third-party vendor access, tools for setting up a vendor management program, how to best secure sensitive data, and what to do in circumstances when the security of your third-party remote access has been compromised.

8 Must-Have Remote Desktop Features

Remote connections are more important than ever as networks become more distributed - however, they have become a common target for hackers. Most of the basic remote access tools like RDP, VNC, TeamViewer and LogMeIn have weaknesses that can put your business at risk. Learn the 8 essential capabilities your remote access software should have to stay secure.

Data Privacy Beyond GDPR & CCPA: Best Practices for Remote Access

Whether your company is already compliant with GDPR and CCPA or planning to be, one thing is clear: inaction is not an option. At least 11 U.S. states will soon pass data privacy laws, with more states and countries soon to follow. Implement these best practices before the next wave of compliance rules.

Retail ROI Workbook - How to Calculate the Value of Remote Access

Retail modernization is not just about ecommerce. Retailers of all sizes use technology behind the scenes to improve business agility - including remote access software. With this free workbook, you will be able to calculate the ROI of remote access software for retail.

VPN vs Remote Access Software: a Checklist for Keeping Your Network Secure

Is a VPN the best solution for your remote connections, or do you need a more secure approach? Download this checklist to discover the most common concerns about VPN vulnerabilities and the benefits of secure remote access.

Securing Remote Access: Basic and Advanced Strategies

Hackers and cyber-criminals continue to favor remote access tools as an entry point into their victims' networks. Read this free workbook to review the basic security practices every business should follow and learn the advanced measures IT professionals take to ensure security at every stage of a remote access session.

The Essential Guide to GDPR Compliant Remote Access E-book

The GDPR, or the General Data Protection Regulation, governs the way that personal data of EU citizens is processed, moved, and stored. Download our free eBook to understand the scope of the regulation, the 5 Keys to Compliance, and the penalties you may face for non-compliance.

Your Custom ROI of ATM Support Workbook

ATM uptime is critical, and supporting your ATM fleet is a necessary expense. However, we’re willing to bet that you’re spending far too much on unnecessary service trips to ATM sites. Download our free workbook to find out how many costly service trips you can avoid and determine your ROI of remote ATM support.

Securing Remote Access to Manufacturing Technology

In manufacturing, some environments are either too dangerous or too sensitive to allow unrestricted access. Remote control software opens the door, boosting productivity without compromising the safety of workers or equipment. This paper shows how it can conserve time and effort, cut the travel budget and up the pace of action, even where connectivity is limited. With multi-factor authentication and customizable authorization layers, remote software also supports a comprehensive, multi-tiered security strategy.

Embedded Devices and Data Thieves

The use of embedded devices is on the rise but embedded security remains a weak link. For many companies, basic security deficiencies are the norm, a fact borne out by the number of hacks in the headlines. This paper explores the methods that data thieves rely on to crack embedded devices and presents a model for a multi-layer security strategy.

Device Security Survey 2022

This survey finds that one in five employees in the UK have been directly involved in a security breach or loss of sensitive data. Researchers queried 2,000 employees across four industries that process sensitive data: financial services, healthcare, education, retail, and manufacturing.

Build with Secure Remote Access from the Start

Despite security risks, for most enterprises, locking down remote access is not viable as it continues to be an essential tool. Download the whitepaper for a full discussion of the benefits of secure access methods for manufacturing, finance, retail and healthcare devices.

PCI DSS Compliance Checklist

Learn what's expected of businesses that are held accountable to PCI compliance standards and how Impero Connect ensures that your remote access solution will meet the most stringent PCI requirements.

Impero Connect Security Overview

This technical paper details the modular structure of Impero Connect, the four pillars of security that represent Impero’s remote access security strategy, and the multiple options for configuring security settings with Impero components. This paper also provides the origin of the architecture and multiple deployment options of our remote access solution. A Netop-era whitepaper.

Stronger Retail Network Security in 2017

A retailer's network security concerns should not be limited to their point of sale devices. The entire retail environment must be locked down, from peripheral devices and end points to third-party vendors and distributors. This paper lays out the security best practices every retailer needs to follow.

Protecting Your Data from Ransomware

This paper digs into the threat that ransomware poses for retail, financial and other high-value targets. Impero's security team looks at the different variants of ransomware and the network vulnerabilities that they exploit, who is at risk and what network security professionals can do to mitigate attacks. A Netop-era whitepaper.

Secure Remote Support for Toshiba 4690 and TCx Sky

Impero Connect provides secure and scalable access to all your in-store technology, including point-of-sale systems running Toshiba 4690 and TCx Sky operating systems. Impero helps retailers and service providers maintain PCI compliance while maximizing service efficiency. A Netop-era whitepaper.

Secure Remote Access for NCR ATMs

With ATM machines spread across cities, states or countries, your remote access solution has a job to do. Impero Connect brings it all together: efficiency goes up, overhead goes down. Using a superior remote management solution cuts down on expensive field service technician visits. Read from this Netop-era datasheet how Connect supports NCR ATMs.

Protecting Your PoS System from PoSeidon

A new wave of malware targeting point-of-sale systems is the latest threat to retailers. PoSeidon uses multiple components to scrape credit card data and capture keystrokes. This white paper provides an overview of how PoSeidon works and outlines a four-tier strategy that retailers and managed service providers can use to insulate themselves and their customers from this threat.

Choosing the Best Remote Control Software: Three Rules

Many remote access options are available for your network - from lightweight, low-cost options to those with enterprise-level security and functionality. Learn the key qualities to look for in selecting a remote access solution that matches your organization's support and security needs.

Building a Better IT Service Channel

As support teams have begun to view the people they support as internal customers rather than end users, the need to build an efficient and responsive service channel has grown. This paper offers expert advice on improving customer engagement, resolution and satisfaction and strategies for implementing service channel improvements.