Sam Heiney

VP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Remote Assistance vs. Remote Desktop: Understanding the Difference in 2022

Technology has radically changed the way people think about work in 2022. Although many people still commute from home to a workplace, more and more remote workers are doing their jobs anywhere with an internet connection. Others work flexible hours, ...
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4 Critical Remote Desktop Threats to Avoid

Due to the self-isolation caused by COVID-19 people were forced to take their professional and some personal communication online this year. This increased activity triggered malicious incidents such as malware, data-related breaches, and phishing. In March alone, Google banned more ...
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Driving ROI with Remote Access Software

Part 10 of 10 in our Complete Guide to Secure Remote Access in Retail.  Retail operations go far beyond a credit card swipe, especially in today’s global economy and rise in Internet of Things (IoT). Retailers rely on a vast ...
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IT Management Best Practices for Efficient Retail Operations

Part 9 of 10 in our Complete Guide to Secure Remote Access in Retail.  Retail organizations are more than just cash registers and sales representatives. Behind the scenes, there is a vast network of people helping to run every aspect ...
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5 Benefits of Remote Access for a Secure POS System

Part 8 of 10 in our Complete Guide to Secure Remote Access in Retail.  Point of sale systems (POS) are at the heart of retail operations, from printing receipts to storing data, and everything in between. For many retailers, managing ...
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Best Practices to Define Your PCI Scope

Part 7 of 10 in our Complete Guide to Secure Remote Access in Retail.  The goal of the Payment Card Industry Data Security Standard (PCI DSS) is to provide regulatory guidelines that secure customer data and enhance global security, which ...
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