Sam Heiney

SVP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Remote Support Software: The Best TeamViewer Alternative for Security in 2022

When it comes to choosing the right remote support software for your business, you have a lot of options to choose from. Many remote support companies claim to offer a suite of features that differentiate them from the rest, so it’s important ...
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Impero Software and the Log4j Vulnerability

On December 10, 2021, the world was alerted to a security vulnerability related to the Apache Log4j library. Impero Software products are on the cybersecurity front lines, defending organizations from digital threats all around the world. We work with half ...
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Remote Access for Schools: Introducing Impero Connect

Keeping students safe and productive on their devices is a top priority for schools. In order to best support students, teachers and encourage continual learning, IT administrators need to make sure remote staff can safely access the school’s network from ...
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Retail ROI – How to Recognize a 158% Return on Remote Access

Calculating the Value of Remote Access Software Many retailers use remote support because the value proposition is pretty clear. However, it's a challenge to put a real number on it. Now there's a workbook that lets you calculate the ROI of ...
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Impero Connect and Toshiba Global Commerce Solutions webinar

Register for The New Scope of Retail with Toshiba Global Commerce Solutions

While some companies are still looking for the best way to return to normal, that is not the objective for the world's top retail businesses. Register for our live webinar. Those organizations are looking ahead, building on the technological improvements ...
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Kaseya Attack Impacts MSPs for the Third Time in Under 3 Years

Kaseya Remote Monitoring is Struck by Another Cyberattack Early in July, hundreds of businesses worldwide were impacted in a supply-chain ransomware attack, in which hackers exploited a vulnerability in a remote management tool called Kaseya VSA. Hackers deployed REvil ransomware ...
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