Sam Heiney

SVP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Cybersecurity in the Retail Industry: What to Know

Part 3 of 10 in our Complete Guide to Secure Remote Access in Retail.  Cybersecurity continues to be a major concern for many industries, but none is more well-known than the retail industry. Every year there seem to be more ...
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4 Keys to Effective SLA Project Management

Part 2 of 10 in our Complete Guide to Secure Remote Access in Retail.  Point-of-sale (POS) systems require significant support from network administration to simplify troubleshooting for devices. To manage that, it requires a team effort between retail organizations and ...
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POS Problems: How Retailers Can Avoid Common Pitfalls

Part 1 of 10 in our Complete Guide to Secure Remote Access in Retail.  Completing safe, quick transactions is an essential part of any successful retail business. To do that effectively, businesses use point-of-sale (POS) systems to complete purchases, store ...
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10 Favorite Remote Access Features

Efficiency matters a lot for IT professionals, and a single tool or workaround can make life immensely easier. We've built Impero Connect to be exactly that resource. For nearly 4 decades we've been improving and finessing the product, thanks to ...
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How to Make Sure Your Remote Access is Secure

No matter what industry you’re in, there are plenty of reasons why you may need remote access computer software. Whether it’s to access work files from a remote location, give employees the option to work from home, or need an ...
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4 Advantages of Remote Access

As a business owner, you know that the difference between successful and unsuccessful days often comes down to make-it-or-break-it moments. We like to think that with enough meetings, planning, presentations and brainstorming everything will go smoothly. But no matter how ...
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