Sam Heiney

SVP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Remote Access and GDPR: A Compliance Odyssey – Part 1

With the release of the updated General Data Protection Regulation, its impact on remote control software has been on my mind a lot recently. If the topic of remote control and data protection doesn’t ring your bell, I understand. Unless ...
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WannaCry: Anatomy of a Ransomware Attack

As this is written, one of the largest cyberattacks in history is underway across the globe. 75,000 ransomware attacks in 99 countries are reported to be exploiting the Windows vulnerability "EternalBlue," which Microsoft had released a patch for earlier this year. The ...
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POS Systems: The Proven Vulnerabilities

Ask yourself: if the retail infrastructure defense fails, what will be left to protect the POS systems?Retail infrastructure is very complex and thus hard to secure. Retailers cannot remain wholly unaffected by industry-fellows experience, and the attempts to define and ...
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3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
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Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. At Impero, we’re fortunate to have several large ATM manufacturers as ...
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Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't afford to incur a security breach. As such, they will ...
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