Sam Heiney

VP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Remote Access and GDPR Part 3: The Impact of Requiring Consent

According to a recent report by Varonis, only 4 out of 10 companies in Europe have made compliance with the GDPR deadline a priority. At this point, this lack of preparation is remarkable. Consent to process personal data is one ...
Read More

Remote Access and GDPR Part 2: Pseudonymization and Encryption

The pseudonymization and encryption of personal data is required by the GDPR, but before we dive into this, ask yourself: how confident am I in my understanding of these terms? Even seasoned IT professionals struggle with these – especially when ...
Read More

Remote Access and GDPR: A Compliance Odyssey – Part 1

With the release of the updated General Data Protection Regulation, its impact on remote control software has been on my mind a lot recently. If the topic of remote control and data protection doesn’t ring your bell, I understand. Unless ...
Read More

WannaCry: Anatomy of a Ransomware Attack

As this is written, one of the largest cyberattacks in history is underway across the globe. 75,000 ransomware attacks in 99 countries are reported to be exploiting the Windows vulnerability "EternalBlue," which Microsoft had released a patch for earlier this year. The ...
Read More

POS Systems: The Proven Vulnerabilities

Ask yourself: if the retail infrastructure defense fails, what will be left to protect the POS systems?Retail infrastructure is very complex and thus hard to secure. Retailers cannot remain wholly unaffected by industry-fellows experience, and the attempts to define and ...
Read More

3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
Read More