2018

The case for using remote support is simple: remote support reduces the number of costly and time-consuming service trips to on-site devices. Whether you’re supporting point of sale devices, troubleshooting machines on a production line, or clearing faults on ATMs, remote support boosts efficiency and saves money. But how much money, exactly?

The GDPR, or the General Data Protection Regulation, governs the way businesses process, move, and store the personal data of EU citizens. Organizations within the EU are affected of course, but any other global organizations that process data of EU citizens must comply with the GDPR as well. If you’re wondering what exactly do we