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Impero Software Blog

4 Keys to Bridging the Learning Divide In K-12 Education this Year

August 18, 2023 | Classroom Management
While we’d like to think education is one area that is typically equal, it is not. In fact, many students worldwide are still unable to access the same learning material as their peers for various reasons. The pandemic highlighted the need for improved remote learning and uncovered the severe lack of equitable learning.   What …

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Awards

7 Posts

Classroom Management

22 Posts

Impero News

37 Posts

Industry Insight

119 Posts

Security and Privacy

126 Posts

Student Safety

16 Posts
September 21, 2016 | Industry Insight

The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
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January 12, 2016 | Impero News,  Security and Privacy

Managed Service Providers, ATMs and Remote Support

One of the great things about Impero's remote access technology is that it is readily customized to meet a wide range of applications.  What was originally a way to remotely reboot servers evolved into a way to support end users ...
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August 18, 2014 | Industry Insight

Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
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August 8, 2014 | Industry Insight,  Security and Privacy

3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
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August 6, 2014 | Industry Insight,  Security and Privacy

Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. At Impero, we’re fortunate to have several large ATM manufacturers as ...
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June 19, 2014 | Industry Insight,  Security and Privacy

Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't afford to incur a security breach. As such, they will ...
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