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The School’s Guide to Apps Students Are Using: Top 10 Most Popular & Dangerous

February 14, 2024 | Industry Insight
Technology plays a significant role in today’s classrooms. Unfortunately, anonymous messaging apps, random video chats, and other platforms that lock or hide other apps raise safety and security concerns for educators.  Despite efforts to educate students, they don’t always exercise good judgment. Some of the more commonly used apps among students exhibit safety concerns that …

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December 9, 2016 | Security and Privacy

POS Systems: The Proven Vulnerabilities

Ask yourself: if the retail infrastructure defense fails, what will be left to protect the POS systems?Retail infrastructure is very complex and thus hard to secure. Retailers cannot remain wholly unaffected by industry-fellows experience, and the attempts to define and ...
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November 23, 2016 | Security and Privacy

Security Alert: Ransomware attacks via Facebook Messenger using Google Chrome extensions

A new wave of Ransomware targeting Facebook and Google Chrome users is in the public spotlight. Cybercriminals are attacking their victims by sending malicious Scalable Vector Graphic (SVG) images over Facebook Messenger. Facebook users can be easily fooled as the ...
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September 21, 2016 | Industry Insight

The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
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January 12, 2016 | Impero News,  Security and Privacy

Managed Service Providers, ATMs and Remote Support

One of the great things about Impero's remote access technology is that it is readily customized to meet a wide range of applications.  What was originally a way to remotely reboot servers evolved into a way to support end users ...
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August 18, 2014 | Industry Insight

Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
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August 8, 2014 | Industry Insight,  Security and Privacy

3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
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