Impero Solutions

Impero Blog

Impero Classroom Wins Best of Show Award at ISTELive 22

Impero’s cloud-based classroom management solution, Impero Classroom, was named a winner of the 2022 Tech & Learning Best of Show Awards at ISTELive 2022 in New Orleans, Louisiana. The Tech & Learning Best of Show Awards, which is organized by Tech & Learning Magazine, recognizes products and businesses that are transforming education in schools around the world. Tech & Learning’s panel of …

Impero Classroom Wins Best of Show Award at ISTELive 22 Read More »

Read More

Best Practices to Protect the Retail Environment

The new year is here and with it comes new consumer behavior and demands. Retailers are incorporating in-store innovations to provide the best customer experience possible, making their retail infrastructure even more complex than before. With this in mind, we’ve ...
Read More

The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
Read More

Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
Read More

3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
Read More

Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. At Impero, we’re fortunate to have several large ATM manufacturers as ...
Read More

Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't afford to incur a security breach. As such, they will ...
Read More