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The School’s Guide to Apps Students Are Using: Top 10 Most Popular & Dangerous

February 14, 2024 | Industry Insight
Technology plays a significant role in today’s classrooms. Unfortunately, anonymous messaging apps, random video chats, and other platforms that lock or hide other apps raise safety and security concerns for educators.  Despite efforts to educate students, they don’t always exercise good judgment. Some of the more commonly used apps among students exhibit safety concerns that …

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January 10, 2017 | Industry Insight,  Security and Privacy

Best Practices to Protect the Retail Environment

The new year is here and with it comes new consumer behavior and demands. Retailers are incorporating in-store innovations to provide the best customer experience possible, making their retail infrastructure even more complex than before. With this in mind, we’ve ...
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September 21, 2016 | Industry Insight

The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
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August 18, 2014 | Industry Insight

Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
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August 8, 2014 | Industry Insight,  Security and Privacy

3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
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August 6, 2014 | Industry Insight,  Security and Privacy

Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. At Impero, we’re fortunate to have several large ATM manufacturers as ...
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June 19, 2014 | Industry Insight,  Security and Privacy

Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't afford to incur a security breach. As such, they will ...
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