Impero Professional Services: Upgrade Package

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Professional Services Team

Impero Connect Professional Services Upgrade Package: Benefits

Regularly updating your Impero products is critical to maximizing the ROI on your software and improving operational efficiency. With the Upgrade Package, our experts will help ease the transition for your software, hardware, and staff.

What's included in the Upgrade Package

Choose from the support options below to create a custom package that addresses your specific usage of Impero Connect.

1 - Installation


We will assist in the installation of the latest version of Impero Connect

2 - Securiy Server

Security Server

Assistance for complex network configurations

3 - Training Onboarding

Training & Onboarding

We will provide the necessary training for administrators and staff

4 - Webconnect


We will assist with the configuration and setup of this component

5 - Compatibility check

Compatibility Check

We will assist customers using multiple versions of Impero Connect

6 - Additional Support

Additional Support

We will provide the necessary support for the duration of the Upgrade Package

The Process

Project team

1. The Project Team

Impero will assign a primary project owner to facilitate your upgrade. If your team spans multiple geographies, time zones, or even speaks different languages, we can tailor your plan to accommodate your unique needs.


2. Location

The Upgrade Package is designed to last no more than two business days (16 hours) and can be planned for a single day or divided into multiple sessions. This package may also include follow-up support after the initial implementation.


3. The Timeline

Training can be delivered either on-site or remotely. On-site delivery is subject to additional travel costs.


4. Budgeting

You can request a custom quote below in order to get a better idea on the budget requirements for your project.

Request a Custom Quote