As this is written, one of the largest cyberattacks in history is underway across the globe. 75,000 ransomware attacks in 99 countries are reported to be exploiting the Windows vulnerability "EternalBlue," which Microsoft had released a patch for earlier this year. The ...

The return of the SpyNote RAT as a fake Netflix app in late January gave notice that Remote Access Trojans may be the next large scale cyber threat.  Originally surfaced in the summer of 2016, SpyNote is a robustly featured ...

In the latest edition of PC Pro Magazine, contributing editor Dave Mitchell prefaces a glowing review of Impero Connect (you can read that review here) by breaking down exactly which features amount to a superior remote access solution for enterprise ...

The new year is here and with it comes new consumer behavior and demands. Retailers are incorporating in-store innovations to provide the best customer experience possible, making their retail infrastructure even more complex than before. With this in mind, we’ve ...

A new wave of Ransomware targeting Facebook and Google Chrome users is in the public spotlight. Cybercriminals are attacking their victims by sending malicious Scalable Vector Graphic (SVG) images over Facebook Messenger. Facebook users can be easily fooled as the ...

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...