Scott Orth

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Scott Orth's Posts

Best Practices to Protect the Retail Environment

The new year is here and with it comes new consumer behavior and demands. Retailers are incorporating in-store innovations to provide the best customer experience possible, making their retail infrastructure even more complex than before. With this in mind, we’ve ...
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Security Alert: Ransomware attacks via Facebook Messenger using Google Chrome extensions

A new wave of Ransomware targeting Facebook and Google Chrome users is in the public spotlight. Cybercriminals are attacking their victims by sending malicious Scalable Vector Graphic (SVG) images over Facebook Messenger. Facebook users can be easily fooled as the ...
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The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
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Managed Service Providers, ATMs and Remote Support

One of the great things about Impero's remote access technology is that it is readily customized to meet a wide range of applications.  What was originally a way to remotely reboot servers evolved into a way to support end users ...
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Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
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A checklist for managing vendor network access

One nice thing about retail network security being front-of-mind is that more resources are popping up to help retail IT teams.  Over at his Front Line Sentinel blog, Matthew Pascucci has done a good job of walking through the steps ...
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