Sam Heiney

SVP, Product at Impero Software – A skilled product team leader, Sam directs a global development operation that is responsible for the full Impero Software product suite.

Sam Heiney's Posts

Remote Access for Schools: Introducing Impero Connect

Keeping students safe and productive on their devices is a top priority for schools. In order to best support students, teachers and encourage continual learning, IT administrators need to make sure remote staff can safely access the school’s network from ...
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Retail ROI – How to Recognize a 158% Return on Remote Access

Calculating the Value of Remote Access Software Many retailers use remote support because the value proposition is pretty clear. However, it's a challenge to put a real number on it. Now there's a workbook that lets you calculate the ROI of ...
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Kaseya Attack Impacts MSPs for the Third Time in Under 3 Years

Kaseya Remote Monitoring is Struck by Another Cyberattack Early in July, hundreds of businesses worldwide were impacted in a supply-chain ransomware attack, in which hackers exploited a vulnerability in a remote management tool called Kaseya VSA. Hackers deployed REvil ransomware ...
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How to Prevent Third-Party Data Breaches

Companies that know how to prevent a data breach can avoid costly fines, loss of business, and damage to their reputation. With more and more collaboration between organizations, vendors, suppliers, and users happening online, the threat of third-party data breaches ...
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9 MSP Data Breach Response Best Practices

Managed Service Providers (MSPs) have to safeguard their own data as well as that of their clients. With cyberattacks that continue to leverage phishing and ransomware, the importance of data breach response best practices cannot be underestimated. According to a 2020 ...
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On-Premise vs. Cloud Solutions: What’s the Difference?

On-premise IT solutions are those in which data, applications, and software are powered entirely by in-house computer servers. Cloud-based solutions rely on the internet to connect users to third-party servers that power their applications and make data accessible via the ...
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