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messaging and live chat


Managing students’ behaviour positively and safely is a factor judged by UK school inspectorates, including Ofsted, ISI, Estyn and Education Scotland, as is the standard of communication between staff and students.

Impero Education Pro’s messaging system and live chat functionality enables teachers to discreetly message students to determine if they are struggling, without raising the attention of the class, so they can assist remotely to provide live feedback, answer questions or lend support. Likewise, in a library or Learning Resource Centre, staff are equipped with the tools to manage behaviour by discreetly sending a message to a student straying off task. The instant messaging and live chat functionality can also be used to communicate urgent messages to all students and staff immediately, such as a health and safety issue, a threat on site or an exciting visitor on site. This speeds up communication, minimises downtime and reduces the potential for any safeguarding risk.

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