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New Research: 2022 Device Security Survey shows that one in five employees in the UK has been directly involved in a security breach or loss of sensitive data

With cyberattacks against British organisations continuing to tick up, Impero Connect commissioned a survey to investigate how remote work has impacted employees. Researchers queried 2,000 employees across four industries that process sensitive data: financial services, healthcare, education, retail, and manufacturing. The results show 91% of employees who have been involved in a security incident use personal …

New Research: 2022 Device Security Survey shows that one in five employees in the UK has been directly involved in a security breach or loss of sensitive data Read More »

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devices on a remote workplace desk

The important difference between Help Desk and Service Desk

Provide and receive support faster by understanding what sets these two resources apart. Before the IT Infrastructure Library (ITIL) framework was established, the terms “service desk” and “help desk” were used interchangeably. Even today the two are sometimes confused, repeatedly ...
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Managed Service Providers, ATMs and Remote Support

One of the great things about Impero's remote access technology is that it is readily customized to meet a wide range of applications.  What was originally a way to remotely reboot servers evolved into a way to support end users ...
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Hackers Hit Albertson’s, Community Health Systems

It's been a busy couple of days in the world of cybersecurity.  On Friday, two of the largest grocery store chains in the United States - Albertson's and SuperValu - announced that their payment systems had been hacked.  Earlier today, ...
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3 Remote Support Considerations for POS Devices

POSs. Registers. Terminals. Tills. However you refer to checkout devices, they are central to today's retail operations. If your job is to oversee these machines for your company, how do you provide support, especially when they are situated across a network ...
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Four Remote Access Considerations for ATM Support

It’s estimated there are more than three million ATM machines in existence worldwide - 420,000+ in the United States alone. That’s a lot of devices to maintain and support. At Impero, we’re fortunate to have several large ATM manufacturers as ...
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Five Ways to Restrict User Access

For IT administrators in the retail, financial and government sectors, security is often a top priority. Given the sensitive nature of the data these organizations collect and store, they can't afford to incur a security breach. As such, they will ...
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